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Privacy Policy

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1. Introduction

Welcome to Elcazino ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@elcazino.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as online gambling, posting messages in our online forums, or entering competitions), or otherwise contact us.

The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. This can include:

  • Personal Information Provided by You: Names, phone numbers, email addresses, mailing addresses, usernames, passwords, billing addresses, and other similar information.
  • Payment Data: We collect data necessary to process your payments, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument.
  • Social Media Login Data: We offer you the option to register using social media account details, like your Facebook, Twitter, or other social media account.

3. How We Use Your Information

We use the information we collect for various business purposes described below. We process your personal information for these purposes based on our legitimate business interests ("Business Purposes"), to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). These purposes include:

  • To facilitate account creation and logon process.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To enforce our terms, conditions, and policies.
  • To respond to legal requests and prevent harm.

4. Sharing Your Information

We may process or share your data based on the following legal basis:

  • Consent: You have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: Processing your data is necessary for our legitimate business interests.
  • Performance of a Contract: Processing your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where legally required.

5. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Further details are provided in our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7. Data Security

We aim to protect your personal information through a system of organizational and technical security measures. However, no method is 100% secure.

8. Your Privacy Rights

In some regions, like the European Economic Area (EEA), you have rights that allow you greater access to and control over your personal information, including the right to access, rectify, or erase your personal information, restrict its processing, and data portability.

9. Updates to This Policy

We may update this privacy policy periodically to reflect changes to our practices, operational, legal, or regulatory reasons.

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